Mutual Benefits Assurance Plc has disclosed that it paid over ₦1.7 billion in insurance claims in November 2025 alone, reinforcing its reputation for prompt settlement and customer-focused service.
This was revealed in information made available to Event Diary Lifestyle, showing the company’s strong commitment to honouring claims across motor, fire, life and general insurance categories.
According to the statement, the ₦1.7bn claims payout reflects the company’s strategic focus on responsive and responsible claims handling — a key factor that continues to differentiate Mutual Benefits Assurance in Nigeria’s competitive insurance market.
Industry analysts say the company’s monthly claims performance underscores its liquidity strength and operational efficiency at a time when many insurers are facing pressure from rising claim ratios and economic uncertainties.
The insurer has also received commendations from policyholders for its swift response to claims.
One of such testimonies is that of Dr. Femi Saliu, whose vandalized vehicle was restored within weeks under a comprehensive motor insurance cover. He described Mutual Benefits as “reliable and responsive when it matters most.”
Another policyholder, Michael Olorunfemi, also shared his experience. His car was vandalized two months ago by robbers who disguised as policemen. According to him, the vehicle was badly damaged, but once he contacted his account officer to initiate a claim, the company responded swiftly.
He said: “The response was so prompt — excellent service.”
The growing testimonials from customers highlight Mutual Benefits Assurance’s dedication to timely and transparent claims settlement, earning the confidence of thousands of Nigerians.
With over ₦1.7 billion paid out in a single month, Mutual Benefits Assurance continues to cement its position as one of Nigeria’s leading claims-responsible insurers.
For more details about Mutual Benefits’ products and claims process, visit www.mutualng.com.
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