Nigerians are praising Mutual Benefit Assurance Plc for its swift and reliable claims settlement, following a series of positive customer experiences that highlight the company’s commitment to its policyholders.
One remarkable story is that of Dr. Femi Saliu, who purchased a comprehensive car insurance policy with Mutual Benefit earlier this year. In November, Dr. Femi’s car was vandalized: the car brain box was stolen, along with several other parts. What could have been a significant financial setback turned into a smooth and stress-free resolution.
According to Dr. Femi, he immediately contacted his Mutual Benefit account officer, and within two weeks, his car was fully repaired and restored to its original condition.
He shared: "It was a sad moment… I thought it meant paying so much out of pocket. But because I had insured with Mutual Benefit, I just called my account officer — and in less than a month, my car was back to normal."
Dr. Femi strongly recommends Mutual Benefit’s comprehensive insurance for both vehicles and other valuable properties, describing the company as “the most reliable among many insurance options in Nigeria.”
MUTUAL BENEFIT’S STRONG TRACK RECORD
The company’s reputation is backed by numbers. In 2024 alone, Mutual Benefit Insurance paid out N34.54 billion in claims, making it one of the leading insurance companies in Nigeria for claims settlement and customer satisfaction. The payout covered life insurance, motor insurance, fire insurance, and other general insurance policies.
Industry analysts note that prompt claims settlement is a key differentiator in the Nigerian insurance market, and Mutual Benefit’s performance continues to set the benchmark for responsible and customer-focused insurance services.
Stories like Dr. Femi’s demonstrate that with Mutual Benefit Insurance, policyholders can expect efficient, reliable, and tailored claims solutions.
Mutual Benefit Insurance: Responsible. Reliable. Customized.
For more information on Mutual Benefit Insurance, comprehensive insurance policies, and claims settlement, visit: www.mutualng.com