SUNU Health Nigeria Limited has been crowned “Most Customer-Focused Health Insurance Company of the Year” at the Customer Service Standard Magazine Awards 2025, held at Protea Hotel on December 11, 2025. The award underscores SUNU Health’s commitment to superior customer service, streamlined claims, and accessible healthcare across Nigeria.
The judges praised the HMO’s innovative use of digital technology, responsive communication, and consistent staff training, which resulted in top customer satisfaction scores nationwide. The panel included industry leaders like Dr. Kofi Albert (Phillip Omnicom Consulting) and Mrs. Gloria Sunday (BrandClock).
Speaking on the accolade, Dr. Patrick Korie, MD/CEO of SUNU Health, said:
"This award validates our philosophy that healthcare is a service industry. Our success is measured by the satisfaction and well-being of our enrollees." He added that SUNU Health will continue to innovate and set benchmarks for customer experience in 2026.
SUNU Health’s recognition reflects a blend of digital solutions and human-centric service, positioning it as a leading HMO that delivers not just health plans, but personalized care that truly impacts lives.
With this award, SUNU Health continues to demonstrate that customer-first strategies drive excellence, growth, and trust in Nigeria’s health insurance sector.
